Question 1

How can I find out about your merch drops?"

Accepted Answer

Don't miss out on our merch drops or anything else, subscribe here(www.hometown-hottie.com) (www.hometown-hotti.com)to our Hometown-Hottie email list! And head over to Instagram and follow us @myhometownhottie.

Question 2

Do you create designs for all sports teams?

Accepted Answer

Yes, Hometown-Hottie can create clothing designs for any sports teams.

Question 3

Do you accept custom and/or commissioned projects?

Accepted Answer

Yes, I accept custom and commissioned projects.

Question 4

How do I care for my garments?

Accepted Answer

Wash in cold water with mild detergent. No bleach.
Lay flat to dry.

Question 5

How do I contact you?

Accepted Answer

For comments or questions, please fill out the form on the contact page (https://www.hometown-hottie.com/contact)of the website or  email us at hello@hometown-hottie.com.(mailto:hello@hometown-hottie.com?subject=Let's talk)
 
 Follow us on Instagram (http://www.instagram.com/myhometownhottie)and TikTok.(https://www.tiktok.com/@myhometownhottie)

Question 6

When will my order ship?

Accepted Answer

Please allow 2-5 business days to process your order. Processing time my be longer depending on availability of product. Shipping time will depend on the type of shipping option chosen but typically between 1-3 days.
 
We ship all packages via USPS either First Class Mail or Priority Mail.

Question 7

What payment methods do you accept?

Accepted Answer

We accept most major credit cards, debit cards, Apple Pay, Google Pay and PayPal.

Question 8

What is your return policy?

Accepted Answer

Hometown-Hottie values creating the most unique one of a kind sportswear for you and offering the best customer experience. Taking both of these priorities into consideration, please review our return policy below:
 
Merch Drops:
Merch Drop merchandise can be returned within 7 days from date of purchase for store credit.  Garment must not show any signs of wear or tear. Garment must be returned in its original packaging. We do not reimburse for any shipping costs.
 
In Stock:
In Stock merchandise can be returned within 7 days from date of purchase for store credit.  Garment must not show any signs of wear or tear. Garment must be returned in its original packaging. We do not reimburse for any shipping costs.
 
Vintage:
Vintage merchandise can be returned within 7 days from date of purchase for store credit.  Garment must not show any signs of wear or tear. Garment must be returned in its original packaging. We do not reimburse for any shipping costs.
 
Custom Orders:
Custom orders are non-refundable.
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Commissioned Work:
Commissioned Work is non-refundable.
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To initiate a return and receive a return authorization, email hello@hometown-hottie.com.(mailto:hello@hometown-hottie.com)

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